Phone lag
Friday, August 29th, 2003 (5 years, 4 months ago)
I’m having to call the DMV offices multiple times a week to schedule a driving test, but everything is booked for 30 days and you can’t make appointments any earlier than 30 days ahead. And you can only make appointments through their awful phone service.
If you ever get past their busy signal, you get greeted with a message in English and then that same message translated in Spanish. It’s quite a long message when what they really should do is get to the stupid menu. The first thing on the menu is a choice for whether you want an English or Spanish menu. Couldn’t this have been first? For someone who’s calling in multiple times, that first message gets pretty damn annoying…
The time it took from me dialing the number to actually speaking to a real person: average of seventeen minutes. And the conversation is one minute long: I ask if they’re available to make an appointment. They say they’re booked for 30 days and we hang up. K thx die.
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